Most Valuable Locksmith of the Year: Mike Esposito

Subject: US Lock/Pop-A-Lock Most Valuable Locksmith Award

The franchisor has not historically implemented a system-wide employee of the year award, this is done locally within each market. However, in recognition of truly distinguishing service, this year SFA has identified a franchise employee who has contributed a great deal of personal time, effort and energy in order to improve the Pop-A-Lock system as a whole.

Mike Esposito, Orlando employee number ORL-034 has exemplified the spirit of what our locksmith division seeks to be, a unified force that shares experience and best practices to the benefit of all. Mike's dedication to servicing the franchise customers, contributions to the technical body of knowledge for the entire system, his willingness to assist his fellow locksmiths, the respect that he has garnered for Pop-A-Lock from outside locksmiths and his contributions towards the National/Multi-Regional accounts program has distinguished him from his peers.

Particularly, Mike has contributed several dozen comments and technical feedback articles both to the Times program directly as well as through separate email contact with corporate. This detailed feedback from 'real world' situations has often confirmed or corrected issues in the technical material and is invaluable for shaping our technical practices. If 1% of our locksmiths provided the same amount of accurate data back to corporate for inclusion and distribution, we would have an untouchable level of reference material at our disposal.

In recognition of his efforts and support of the Pop-A-Lock system, he is being awarded with both a certificate of recognition from Pop-A-Lock and a generous gift certificate from our corporate sustaining partner US Lock and a full set of High-Security Picks.

Robert J Reynolds CPL, CPS
Director of Operations